Today's Issues

Friday Mar 3, 2017

[Resolved] Cloud Servers | API 500 Errors | LON Region
10:23 AM EST
From 2 March 2017 22:00 UTC to 3 March 2017 16:37 UTC, engineers worked to resolve an issue impacting Cloud Servers in the LON region. During this time, customers attempting to make any changes to their Cloud Servers via the API may have experienced intermittent 500 error messages.
09:56 AM EST
On 2 March 2017, at approximately 22:00 UTC, engineers became aware of an issue affecting the Cloud Servers API in the LON Region and are working to resolve the problem. During this time, customers attempting to make any changes to their cloud server via the API may experience intermittent 500 error messages.

[Resolved] Resolved: Cloud Files | Intermittent 401 Unauthorized Error | LON
10:32 AM EST
On 03 March 2017, at 03:30 CST/9:30 UTC, engineers became aware of an incident intermittently affecting the Cloud Control Panel resurfacing at 06:22 CST/12:22 UTC. The Cloud Files team removed the affected proxy servers out of rotation at 09:58 CST/15:58 UTC, verifying resolution for customers at 10:20 CST/ 16:20 UTC.

During this time, a portion of Cloud customers may experience intermittent 401 errors or delays when attempting to access Cloud Files in the Cloud Control Panel. Additionally, customers may have experienced intermittent errors or delays when attempting to upload content to Cloud Files in the LON region.
10:01 AM EST
On 03 March 2017, at 03:30 CST, engineers became aware of an incident intermittently affecting the Cloud Control Panel. The issue has resurfaced at 06:22 CST. The Cloud Files team has removed the affected proxy servers out of rotation resulting in improved performance for customers.

During this time, a portion of Cloud customers may experience intermittent 401 errors or delays when attempting to access Cloud Files in the Cloud Control Panel. Additionally, customers may experience intermittent errors or delays when attempting to upload content to Cloud Files in the LON region.
08:15 AM EST
On 03 March 2017, at 03:30 CDT, engineers became aware of an incident intermittently affecting the Cloud Control Panel. The issue resurfaced at 06:22 CDT. Engineers are engaged and working to resolve the issue. During this time, a portion of Cloud customers may experience intermittent 401 errors or delays when attempting to access Cloud Files in the Cloud Control Panel. Additionally, customers may experience intermittent errors or delays when attempting to upload content to Cloud Files in the LON region. If you have any further questions, please reach out to a member of your support team.