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Alerts & Maintenance
The Rackspace Cloud Orchestrations engineers will be performing a scheduled maintenances on customer templates starting on August 11th 2015 and continuing through August 13th 2015.
Here is the list of change windows, broken down by region:
HKG - CHG0055854 - Aug 11, 10:00 AM to 11:00 AM CDT (Aug 11, 11:00 PM to Aug 12, 12:00 AM HKT)
SYD - CHG0055848 - Aug 11, 12:00 PM to 1:00 PM CDT (Aug 12, 3:00 AM to 4:00 AM AEST)
LON - CHG0055849 - Aug 11, 4:00 PM to 5:00 PM CDT (Aug 11, 10:00 PM to 11:00 PM BST)
IAD - CHG0055850 - Aug 12, 10:00 PM to 11:00 PM CDT (Aug 12, 11:00 PM to Aug 13,12:00 AM EDT)
ORD - CHG0055851 - Aug 12, 11:00 PM to Aug 13, 12:00 AM CDT
DFW - CHG0055853 - Aug 13, 12:00 AM to 1:00 AM CDT
During these maintenances, customers will not be able to create, update, or delete stacks via the Orchestration section of the Cloud Control Panel or the Orchestration API for a period of up to 30 minutes in the affected region. Existing stacks will not be affected.
We sincerely apologize for the inconvenience. If you have any further questions please feel free to contact a member of our support team.
The Rackspace Open Cloud system engineers will perform a priority maintenance to the control infrastructure of our Next Generation Cloud Servers ORD region during the following dates and time:
Thursday, July 30th from 10:00 - 11:00 PM CDT
During this time, customers accessing management level services (public API or control panel) may experience errors for a period of up 5 minutes. This includes requests sent from the MyCloud Control Panel as well as those sent to the Next Gen Cloud Servers API directly (First Gen Cloud Servers management will not be affected).
If you have any questions or concerns in regard to this maintenance, please do not hesitate to contact a member of our support team via live-chat or by telephone 24-hour toll free 1.877.934.0407 and INTL +1.210.581.0407.