System Status

Our System Status is a real-time view of the performance and uptime of our Rackspace Cloud products and services. If you're a customer, please bookmark this page and check back if you experience a service disruption.

OpenSSL Security Advisory

On April 7th, Rackspace was notified of an OpenSSL vulnerability (CVE-2014-0160) that may impact versions of OpenSSL 1.0.1 on Linux Operating Systems to include: Debian, RHEL, Fedora, Ubuntu, and CentOS.

We currently have an updated patch available via mirror.rackspace.com for Debian, RHEL, Ubuntu, RHN and CentOS and Fedora. Our engineers have confirmed that any related network devices are not impacted by this issue.

Please navigate to the Cloud Community via the following link https://community.rackspace.com/general/f/34/t/3596 to view updated information and technical solutions from Rackers to assist with resolving this vulnerability. We have also posted an official blog on http://www.rackspace.com/blog/protect-your-systems-from-heartbleed-openssl-vulnerability/

If you have any further questions or concerns, please contact a member of your support team.



More information on this vulnerability can be found at the following sources:

http://heartbleed.com
https://www.openssl.org/news/secadv_20140407.txt

Posted on April 10, 2014 at 10:26 AM

Alerts & Maintenance

DFW.WC1 | Cloud Sites Load Balancers | Maintenance

Cloud Ticketing | Tuesday, April 15th 2014 at 10:00 PM CDT

CCM-6551 | Cloud Block Storage | IAD | Tuesday, April 15th 2014 at 10 PM CDT

CCM-6356 | Next Gen Cloud Servers | HKG, SYD, LON | Starting Tuesday, April 15th 2014 at 11 AM CDT *UPDATED*

Cloud Databases | SYD/HKG/IAD/DFW/ORD/LON | iSCSI Maintenance | April 24th 2014- May 7th 2014

CCM-6472 | Next Gen Cloud Servers | ALL REGIONS | Starting Monday, April 21st at 9 AM CDT

Wednesday Apr 16, 2014

Products
Status
Time
Cloud Backup
System is operating normally
3:25 AM EDT
Cloud Block Storage
System is operating normally
3:25 AM EDT
Cloud Databases
System is operating normally
3:25 AM EDT
Cloud DNS
System is operating normally
3:25 AM EDT
Cloud Files
System is operating normally
3:25 AM EDT
Cloud Files CDN
System is operating normally
3:25 AM EDT
Cloud Identity
System is operating normally
3:25 AM EDT
Cloud Load Balancers
System is operating normally
3:25 AM EDT
Cloud Monitoring
System is operating normally
3:25 AM EDT
Cloud Networks
System is operating normally
3:25 AM EDT
Cloud Queues
System is operating normally
3:25 AM EDT
Cloud Servers (First Generation)
System is operating normally
3:25 AM EDT
Cloud Servers (Next Generation)
System disruption [details]
5:49 PM EDT
Chicago
Investigating potential issue
5:49 PM EDT
Dallas
Investigating potential issue
5:49 PM EDT
Hong Kong
Investigating potential issue
5:49 PM EDT
London
Investigating potential issue
5:49 PM EDT
Northern Virginia
Investigating potential issue
5:49 PM EDT
Sydney
Investigating potential issue
5:49 PM EDT
Cloud Sites
System is operating normally
3:25 AM EDT
Control Panels
System is operating normally
3:25 AM EDT
RackConnect
System is operating normally
3:25 AM EDT

History (4 weeks)

Products
03/20
03/21
03/22
03/23
03/24
03/25
03/26
03/27
03/28
03/29
03/30
03/31
04/01
04/02
04/03
04/04
04/05
04/06
04/07
04/08
04/09
04/10
04/11
04/12
04/13
04/14
04/15
Today
Cloud Backup
Cloud Block Storage
Cloud Databases
Cloud DNS
Cloud Files
Cloud Files CDN
Cloud Identity
Cloud Load Balancers
Cloud Monitoring
Cloud Networks
Cloud Queues
Cloud Servers (First Generation)
Cloud Servers (Next Generation)
Control Panels
RackConnect