Our System Status is a real-time view of the performance and uptime of our Rackspace Cloud products and services. If you're a customer, please bookmark this page and check back if you experience a service disruption.
Alerts & Maintenance
This is a reminder that maintenance will be happening on all Cloud Sites datacenters to remove the CGI function. This is to improve security within the Cloud sites infrastructure.
At 10am CDT all CGI functions will cease within Cloud Sites. Any existing applications running on CGI will continue to function at the time of removal, however new connections to the service will fail after this time. Once all connections have been exhausted the server will no longer be available for use.
Customers are urged to check their support tickets, as the scheduled removal of the technology as well as the reasons for removal have been sent to all known CGI users.
As always, we appreciate your patience during this time and ask that you please contact a member of your support team if you have any further questions.
Our engineers continue to work to resolve an issue causing performance degradation for our Cloud Files product in the following regions:
DFW, ORD, IAD
During this time, you may encounter delayed response times when interacting with the Cloud Files product as well as related products which store data in these regions. We will provide additional updates as information becomes available. As always, we appreciate your patience during this time and ask that you please contact a member of your support team if you have any further questions.