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Alerts & Maintenance
Beginning September 1, 2015 Cloud Sites will be performing upgrades on its DFW datacenter. These upgrades will present minimal customer disruptions as technologies are transitioned.
Below is the planned order of events during maintenance, but please note that there may be slight deviations:
1. Storage Synchronization and Changeover -- COMPLETE
2. Web Synchronization and Changeover -- COMPLETE
3. IP and DNS Synchronization and Changeover -- Complete
4. Database Synchronization and Changeover
Database Synchronization and Changeover to MariaDB 10 is currently scheduled for Oct 14-15, Oct 19-22 and Oct 26-29 during the daytime maintenance window of 10am CDT - 4pm CDT. During this time there will be short time frames (no more than 10 minutes) where the database servers will be set to read-only while making the switch from MYSQL servers to MariaDB servers.
Current hostnames to point to databases will remain working as they are. External Database management IPs will update during this time.
For a more detailed explanation of our DFW maintenance, please visit our Knowledge Center maintenance guide:
Thank you for your patience during this event.
If you have any questions or concerns in regards to this maintenance, please do not hesitate to contact a member of our support team via live-chat or at the following telephone numbers: 24-hour toll free 1.855.348.9060 and INTL +1.210.581.0407.